Nuage Nine has a team of support engineers to assist integrators and enable complete, efficient and effective remote monitoring and management. Training and certification are also offered for the Nuage Nine solution so ESI staff can quickly come up to speed on remote management of multiple home systems.

Nuage Nine has a fully staffed assistance center with a support team of technical service engineers that have expertise in home entertainment, computer systems and networks, as well as home control. This means that when you have questions or problems, we can address not only our solution but also the interactions between our solution and the home infrastructure.

Nuage Nine is committed to both providing ongoing support when problems occurs, and also anticipating potential problems and working to ensure that the full home solution is performing to its fullest capability at all times.